• Home
  • Services
  • Vacation Packages
  • Destinations
  • About Us
  • Contact Us
    • Contact
    • Travel Proposal
    • Schedule Consultation
    • Join FB Group
  • Blog
AISELA TRAVEL | CARIBBEAN GETAWAYS
  • Home
  • Services
  • Vacation Packages
  • Destinations
  • About Us
  • Contact Us
    • Contact
    • Travel Proposal
    • Schedule Consultation
    • Join FB Group
  • Blog

FAQ'S

Frequently Asked Questions

​WHY SHOULD I BOOK WITH YOU INSTEAD OF AN ONLINE BOOKING SITE?
​​When you book with us, you get personalized service, expert recommendations, and a stress-free experience. Unlike online booking sites, we take the time to understand your travel style, preferences, and budget to curate the best options for you. Plus, we handle all the details, so you don’t have to worry about a thing!
​​DO YOU CHARGE FEES?
​​​Yes, we charge a planning fee for our services. This fee covers our time, research, and expertise to create a seamless travel experience tailored to your needs. Our goal is to provide you with the best value while ensuring your vacation is perfectly planned.
​WHAT HAPPENS IF I NEED TO CANCEL MY VACATION?
​​Cancellation policies vary based on the supplier, destination, and type of booking. We highly recommend purchasing travel insurance to protect your investment. If you need to cancel, we will assist you in reviewing your options, including refunds, credits, or rescheduling, based on the terms of your booking.
What types of travel do you specialize in?
We focus on all-inclusive resorts in the Caribbean and Mexico, as well as ocean cruises. Our expertise includes solo travel, group trips, couples getaways, and wellness-focused vacations.
Can you help with group trips or solo travel?
Absolutely! We specialize in both. Whether you're looking to travel solo with confidence or plan a stress-free group trip, we handle all the logistics, including accommodations, excursions, and payment arrangements.
Do you offer payment plans or financing options?
Many resorts and cruise lines offer deposit and payment plans, allowing you to secure your trip and pay over time. We’ll provide you with available options to make your vacation budget-friendly.
What’s included when I book with you?
When you book with us, you receive:
  • Personalized recommendations based on your travel style
  • Assistance with booking resorts, cruises, and excursions
  • Support before, during, and after your trip
  • Tips and resources to enhance your travel experience
  • Help with payment plans (when available)
How do I get started?
Getting started is easy! Simply fill out our travel proposal form or schedule a consultation. From there, we’ll gather details about your trip, present options, and work with you to book the perfect vacation.
Do you offer travel insurance?
While we don’t sell travel insurance directly, we strongly recommend purchasing it to protect your trip. We can provide you with reputable travel insurance options to ensure you’re covered in case of unexpected cancellations, delays, or emergencies.
Book Your Complimentary Consultation Call Now!

contact us

PO Box 221742 | St. Louis, MO  63122
314-690-1520 | [email protected]

business hours:

​Tue/Wed/Fri: 6:00 pm - 9:00 pm CST
Sat: 9:00 am - 3:00 pm CST
Closed: Sun/Mon/Thu

RESOURCES

U.S. Passport
Travel Advisories
Traveler's Checklist
STEP Program
​Travel Resources Library
​Shop Recommendations

Support

Contact
FAQ
STAY CONNECTED
    Aisela Travel, LLC
    © COPYRIGHT AISELA TRAVEL LLC 2017-2025 | ALL RIGHTS RESERVED | PRIVACY POLICY​ | TERMS & CONDITIONS
    • Home
    • Services
    • Vacation Packages
    • Destinations
    • About Us
    • Contact Us
      • Contact
      • Travel Proposal
      • Schedule Consultation
      • Join FB Group
    • Blog